About Delta Medical
Improving healthcare access in Eastern Europe, Caucasus and Eurasia
Our Mission
At Delta Medical, our mission is to bridge the gap in healthcare accessibility by bringing innovative medicines to regions often overlooked by multinational pharmaceutical companies. We are committed to serving the healthcare needs of 13 countries across Eastern Europe, Eurasia, and Central Asia.
Our dedicated team works tirelessly to register, manufacture, distribute, and market these health solutions in regions where many others do not. By doing so, we are not only providing access to cutting-edge medical treatments but also contributing to the overall improvement of health standards in these countries.
Our mission is more than just a business goal; it’s a commitment to making a tangible difference in the lives of millions of people. By improving access to innovative medicines, we are enhancing the health and well-being of citizens across all the countries we operate in. This is the driving force behind everything we do at Delta Medical.
Our Story
Delta Medical was born out of a vision in 1999. We recognized a unique opportunity to serve multinational pharmaceutical companies that were eager to enter Eastern European, Eurasian, and the Caucasus markets but were deterred by the complexity and relatively small size of these markets. We knew that these regions, despite their challenges, held immense potential for healthcare improvement.
With this goal in mind, we assembled a small but dedicated team of 25 experienced professionals and embarked on our journey. We started in a rented space of a few hundred square meters, with the determination to make a difference in the healthcare landscape of these regions.
Over the years, our team has grown to over 800 members spread across 13 countries. We now work in Azerbaijan, Armenia, Belarus, Georgia,Kazakhstan, Kyrgyzstan, Moldova, Mongolia, Tajikistan, Turkmenistan, Ukraine and Uzbekistan,
We have expanded our facilities to over 13,000 square meters, a testament to our growth and success. But more importantly, our work has brought relief and smiles to countless patients who would have otherwise suffered due to the lack of availability of essential healthcare products.
Every new supplier we partner with signifies an opportunity to improve health outcomes in our markets. Each member of our team takes pride in knowing that their daily efforts contribute to enhancing the lives of their neighbors, families, and communities.
Our story is one of growth, innovation, and relentless commitment to improving healthcare access. As we look to the future, we remain dedicated to our mission, knowing that every step we take brings us closer to a healthier world.
Our Services
At Delta Medical, our range of services is extensive and integral to both launching and maintaining healthcare products successfully in our target markets. Each service we provide is a reflection of our extensive experience and profound knowledge in the pharmaceutical field. This comprehensive package encompasses everything from initial market entry strategies to ensuring long-term market stability for healthcare products.
Marketing and Sales
Our marketing and sales team is not just about promoting pharmaceuticals; it’s about crafting narratives that resonate with our audience. We delve into the unique attributes of each drug, understanding its potential impact on patient health, and then design marketing strategies that highlight these benefits. Our sales strategies are not just about numbers, but about making a difference in patient outcomes.
Logistics and Distribution
Our logistics and distribution services go beyond mere transportation of pharmaceuticals and medical devices. We ensure that every product reaches its destination in optimal condition, maintaining its efficacy and integrity. Our distribution network is extensive, but more importantly, it’s efficient and reliable. We manage the supply chain with precision, ensuring that healthcare providers and patients have access to the medications they need, when they need them.
Regulatory Affairs
Our regulatory affairs team does more than just tick boxes. They navigate the intricate regulatory landscapes of multiple countries, ensuring that every drug and medical device we handle meets the highest standards of safety and efficacy. This team works tirelessly to ensure smooth market entry and continued compliance, mitigating risks and facilitating success.
Medical Affairs
Our medical affairs team is the bridge between Delta Medical and the medical community. They engage with healthcare professionals, providing them with the scientific and clinical information they need to make informed decisions about our medicines. This team plays a crucial role in fostering trust and credibility in our products within the medical community.
At Delta Medical, our services are not just business functions. They are the pillars that uphold our commitment to improving healthcare access and outcomes in the regions we serve.
Our Certifications
Pharmaceutical license – SwissMedic
Delta Medical maintains a license from Swissmedic, Switzerland’s rigorous health authority regulating pharmaceutical quality, efficacy and safety – enabling legal compliant distribution of medicines. Earning Swissmedic authorization requires exhaustive audits and policies preventing adulteration, counterfeits or availability disruptions through storage and handling protocols on par with GMP grade manufacturers.
The Swissmedic approval process validates Delta Medical’s efforts to ensure high-quality, secure, and readily available products, aligning with Switzerland’s strict standards. This is significant, especially considering the challenges of operating in emerging markets with vast operational scales and varying infrastructures. Delta Medical is dedicated to overcoming these challenges, ensuring that patients in Eastern Europe and Central Asia have the same trust in accessing medicines as those in Switzerland.
Medical Device certification – ISO 13485
Delta Medical maintains ISO 13485 certification – the international quality standard enabling medical device and service providers demonstrate ability meeting customer and regulatory requirements consistently. This rigorous certification is specific to the medical device value chain – spanning design, production, installation and servicing of products.
ISO 13485 conveys Delta Medical’s proficiency in managing partnerships vulnerable to quality erosion or counterfeit risks perpetuating in emerging market healthcare ecosystems. Ultimately our ISO 13485 certification provides assurance for manufacturing clients that Delta Medical performs against highest global distribution and warehousing standards – even when overcoming unique Eurasia operating barriers.
Food Safety Management certification – ISO 22000
Delta Medical’s ISO 22000 certification shows our dedication to food safety, particularly in the context of our health supplements, nutraceuticals, and Food for Special Medical Purpose (FSMP) products. This internationally recognized standard ensures that we have a robust safety management system in place, which allows us to identify, assess, and control potential food safety hazards throughout our supply chain.
For our clients and patients, our ISO 22000 certification instills confidence in the safety and quality of our health supplements, nutraceuticals, and FSMP products. They can trust that our products are produced, handled, and distributed under stringent safety controls, ensuring their well-being and satisfaction.
Swiss Biotech Organization – member
Delta Medical is a proud member of the Swiss Biotech Organization, a symbol of Switzerland’s leadership in biotech innovation and manufacturing. We share the same high standards and commitment to improving supply chains in the biopharmaceutical sector. Our involvement highlights our strength in bringing new orphan biologics, bioengineered solutions, and genetic medicines to the Eurasian market.
Being part of this group reflects our dedication to safe and efficient handling and delivery of these sensitive products over long distances. Our association with Swiss biotech excellence shows our commitment to leading-edge medical innovation and expanding access to advanced therapies for populations in need.
Swiss Medical Technology Association
Being a member of the Swiss Medical Technology Association underscores Delta Medical’s commitment to excellence in producing and distributing medical devices. This affiliation is crucial for our suppliers and patients, as it is associated with responsible handling of products from purchase to clinical application, ensuring their safety and integrity.
Our approach to safeguarding transport, including GPS tracking to avert counterfeit products and advanced warehouse systems, is a testament to our dedication. This membership not only further elevates our operational standards but also reassures our suppliers and patients of our commitment to delivering top-tier medical technologies globally, ensuring no patient’s health is compromised by their location of birth.
Our Values
At Delta Medical, our values are the guiding principles that shape our work culture and business practices. They reflect who we are as a company and what we stand for.
Honest Discussion
We believe in the power of open and honest communication. We encourage our team to voice their thoughts, ideas, and concerns freely, fostering a culture of transparency and mutual respect.
Optimism and Positive Attitude
We approach every challenge with optimism and a positive attitude. We believe that a positive mindset is key to overcoming obstacles and achieving our goals.
Fun at Work
We believe that work should be enjoyable. We strive to create a work environment that is not only productive but also fun and engaging.
Creativity
We value creativity and innovative thinking. We encourage our team to think outside the box and come up with novel solutions to the challenges we face.
Forward Thinking
We are a forward-thinking organization. We focus on the future, anticipating market trends and customer needs, and adapting our strategies accordingly.
Problem Solving
We value the ability to solve problems effectively and efficiently. We believe that every problem presents an opportunity for improvement and growth.
Momentum
We are a company in motion. We believe in making progress, moving forward, and constantly striving to be better. We are never complacent and are always looking for ways to improve and grow.
Our values are more than just words; they are the essence of our company culture and the foundation of our success. At Delta Medical Promotions AG, we live our values every day, in everything we do.
Social Responsibility – Trident Tribes
As part of Delta Medical’s commitment to corporate social responsibility, we founded the charitable organization Trident Tribes focused on elevating quality of life for vulnerable groups in Ukraine.
Trident Tribes directs efforts across three pillars – support for veterans through rehabilitation services, treatment and tactical medicine for active military defenders, and critical immunizations, therapy and aid for children displaced from occupied territories. We collaborate with partners spanning healthcare foundations, veterans affairs groups and patient advocacy platforms to maximize our collective positive impact.
Trident Tribes also regularly provides medicines, medical equipment and tactical healthcare training for Ukraine’s Armed Forces leveraging our logistics capabilities.
Ultimately, this grassroots corporate citizenship initiative furthers our global mission around healthcare access and empowerment during a time of suffering – progressing both tactical and longer-term wellbeing for those affected most severely.
Our Impact
At Delta Medical, our impact extends beyond our business operations. We are deeply committed to making a positive difference in the lives of the people we touch.
Impact on Patients
Our primary impact is on the patients we serve. By bringing innovative medicines to regions often overlooked by multinational pharmaceutical companies, we are improving the health and well-being of countless individuals. Every product we deliver has the potential to change a life, and that is a responsibility we take very seriously.
Impact on Employees
We also have a significant impact on our employees. We provide not just jobs, but stable careers with opportunities for growth and development. We foster a community feeling within our team, where everyone is valued and respected. Our employees’ financial stability and job satisfaction are a testament to our commitment to their well-being.
Impact on Communities
Our impact extends to the communities we operate in. We are actively involved in efforts to support peace in Ukraine, contributing to the stability and prosperity of the entire region. We also support the active defense of Ukraine, standing in solidarity with our community during challenging times.
Environmental Impact
Delta Medical has taken proactive steps to enhance our environmental sustainability. We have installed heat pumps, which provide more efficient heating and cooling, significantly reducing our reliance on natural gas. Additionally, we are in the process of installing solar panels. These initiatives are part of our commitment to reducing our environmental footprint and promoting the use of renewable energy sources.